A Comfortable Waiting Space: Anticipate users needs by providing seating, water, and access to toilets
Amenities have been well provided for in this reception area to make people feel comfortable while they wait. There is seating, a water filter and a family room for those who have small children with them.
This seating has a back rest to allow users to rest and wait comfortably. The seat is colour-contrasted to increase its visibility and a space has been provided alongside for users who may have mobility equipment, prams, assistance dogs or other equipment.
This reception area provides a sightline to gendered and accessible toilets. The provision of toilets in visible and accessible locations is important for those who need to use them more frequently, or with a greater sense of urgency. For additional guidance on accessible toilets, refer to [toilet section].
These water fountains have been provided at different levels to enable a variety of users to access them, including children or those with wheelchairs.
A variety of seating options have been provided in this waiting area. The seats are of different heights and some have arm and back rests to accommodate a range of users.
In this reception area play equipment has been provided along with other amenities. This is can provide some relief for parents of small children and can be a good thing to consider if these are your key user groups.
This reception space has been made comfortable by the provision of seating, bathrooms, and play equipment to keep children engaged.