Universal design tool
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Inside the building
Retail
Outside & Surrounds
Entrances & Exits
Inside the Building
Checklists & Guides
Private: Comfort & Safety
Seeing Eye to Eye:
to make everyone feel comfortable, design an accessible service counter with both high and low sections
Have a Seat:
ideally, seating should be varied to suit different preferences
Show Flair Not Scare:
elements within the store should stand out from their surrounding without being overwhelming. Lighting should be bright but not blinding
See-Through:
don’t door someone in the face. See who’s coming and going by providing visibility at the entrance of the store
One Size Doesn’t Fit All:
have a larger changing room for people with extra gear
Design a Soundscape:
consider what loud music and conversation will do to the space